Oakridge I.T. Support

Service and support Oakridge I.T. was founded to provide proactive support to our clients and values the long-term relationships we have built with them. We firmly believe that productive and supportive relationships have good cost benefit to both parties

Technical support Our support staff undergo intensive product training to reach accredited qualifications. Support staff are available, subject to support level agreement, 24 hours a day 365 days per year. Support levels available are Bronze, Silver and Gold

Client service Oakridge I.T. clients are assigned a named contact to act as first point of contact and work with you to build an understanding of your business security needs, a professional relationship and advise on technology changes

The people behind the service We believe that we are big enough to cope and small enough to care. Our dedicated and enthusiastic staff strive to find the best solution that meets both your budget and your needs. However, that will not detract from the first element of our policy that security comes first and that may mean that you may have to increase your budget to achieve the correct solution

Security solutions If your business depends on the internet for commerce and has created a fear of unknown intrusions to your number one asset through virus, hackers and the new grayware intrusions, any disruption to your network has a cost. From a few chargeable hours from the IT department, or outside engineers, to the complete failure of the company

VPN security Branch office connections using the internet connections to trading partners all need to be protected. You can control connections to branch office connections, whether one user or many but can you control the trading partners connections and level of protection? VPN (Virtual Private Networks) should have the same level of security protection as your internal network. This can be enforced with the correct equipment.

Teleworker security With the growth in demand for remote workers this is the Achilles heel in most organizations. The gateways are protected with firewalls, PCs are behind the firewall but what about the mobile users and teleworker? Teleworkers work from home on ADSL / ISDN lines and should be protected with a firewall of the same protection as the office, but on a smaller scale

Email security Host-based anti virus systems serve an important purpose and should be a part of any well-conceived virus protection strategy. However, host-based AV protection alone is no longer sufficient to deal with today’s fast-spreading, content-based and blended threats. Network-based anti virus systems can stop threats at the network perimeter before they reach host computers, and provide the time needed to update host AV software

Network security Would you leave the office without setting the burglar alarm? Reception probably vets all people entering the office during the day, but do you check visitors for undesirable packages? If a stranger entered the office during the day then probably you would know. Is the same true of your network? Under the Data Protection Act you have to take all necessary measures to protect customer data. If a Hacker gets in and steals your data, would you know?You may have Anti-Virus software on the PCs and servers but that only deals with the virus once it is on the network this should be stopped at the gateway.

Solutions Having a managed firewall will address security issues such as: Monitoring, Intrusion Detection, Software & Patch Upgrades, Security Alerts, Policy Control, Accredited Security Staff, Staff that work with Security Issues Permanently, Trading Partners VPN Security Concerns

Benefits You can carry out your business safe in the knowledge that our Certified Security Professionals are safeguarding your I.T. system and through monitoring and detecting any possible vulnerabilities, can prevent unauthorized users from penetrating your system.With Oakridge I.T. Ltd. managing your firewall, this will leave your skilled staff the time to focus on your business and this in turn would increase productivity Being proactive in the protection of your business in today’s market gives you the edge over your competitors who have a less secure system