SWYX Server

Swyx Server is a software solution based on the Microsoft® Windows® Server platform, which turns the server into a PBX. Swyx Server not only carries out all the functions of a classical PBX, but also provides high-performance phone functions for every user. The PBX functions of Swyx Server include call connection requests, call authorization and all call switching processes, as well as the management of group calls.

Central administration

Swyx Server works with an SQL database and all necessary settings, such as the addition of new users or the modification of user rights, are achieved through Microsoft® Management Console (MMC). This provides direct access from anywhere in the IP network for all user data, regardless of whether managing with access rights or with rerouting of calls on Swyx Server

Application scenario: A move within a company

Especially moves within the company can be very cost and labour-intensive. With traditional PBX's, a telephony technician must be available to facilitate this move. Swyx Ware solves this problem. It makes no difference where in the company the employee works. By logging on to the PC network, the individual telephone environment with the own extension number will be received immediately.

Intelligent system architecture

Swyx Server comes with a system architecture providing optimum server performance as well as minimized network load. Swyx call control allows calls to be routed directly to each user in the network and therefore minimizes the load of the Swyx Server This brings significant advantages for the performance of the network and system hardware, as all voice traffic is not being processed through a single point within the network.

Voicemail for all users

For every user, Swyx Server offers individually definable voicemail functionality. There is much more to Swyx Ware voicemail than to a traditional answering machine. Over an existing mail server voice messages, can be automatically forwarded via email to any destination. Right away the recipient can listen to the message from his email in box. Voice messages can also be compressed to save resources.

Integrated conference manager

The conference manager integrated in Swyx Server allows conference calls with internal and external callers. A conference can either be setup individually by any user or the callers can dial directly into a virtual conference room with a unique extension. The access to conference calls can also be controlled with call routing rules. For example, it's possible to protect conference rooms with a PIN or restrict the access to certain telephone numbers.

Inter site coupling with Swyx Link-Manager

With Swyx Ware's software component Swyx Link-Manager, communication can be operated over existing IP connections between different subsidiaries or sites. Calls between the subsidiaries are free of charge. All outgoing calls are held within the IP network as long as possible before the least expensive communication path is selected.

Swyx Link-Manager also controls the bandwidth administration by configuring voice codecs, compression methods and number of connections. When the maximum number of connections is being used or when the IP connection has failed, all calls are performed automatically as a fallback solution over the PSTN

• "Do not disturb" function
• Advice of Charge (AOC)
• Application Sharing¹
• Assistant configuration
• Automatic service restart in case of errors (watchdog)
• Blind Call Transfer
• Call Detail Records (CDR)
• Call hold
• Call pick-up
• Call redirection depending on schedule entries in Outlook Calendar²
• Call restrictions
• Call Routing Manager
• Call swap
• Call transfer
• Call waiting indication
• Callback on busy, internal
• Callback on request
• Caller list with date and time
• Conference Bridge
• Conference, user enabled
• Configuration via Microsoft Management Console (MMC)
• Connection logging and display
• Consultancy Call
• Conversation Recording (manual/automatic)¹
• Default handling of call that could not be connected
• Delayed redirection
• Dialing by block dialing
• Dialing by overlap sending
• Dialing of vanity numbers
• Extended Call Routing³
• FAX- and DTMF support
• Fax-Integration³
• Fax-over-IP (T.38)
• Fixed redirection
• Follow Me
• Global phone directory
• Group calls
• Group functions
• Group signaling
• Interactive Voice Response (IVR) via DTMF³
• Intercom
• Internal ISDN PRI/BRI for connecting sub-PBX's
• Internal ISDN PRI/BRI for data transfer
• Inter site-Coupling
• Least Cost Routing
• Mapping of project numbers to outgoing calls
• Multi gateway support
• Music on Hold using a selectable WAV file
• Name resolution from contacts in Swyx It! Display
• Name resolution from contacts with pop-up of contact
• Name resolution of dialing numbers
• Number replacement table for external calls
• Personal phonebook
• Phone directory with user status
• Redial list with date and time
• Redirection if absent
• Redirection if busy
• Redirection, remote configuration
• Remote inquiry for emails using text-to-speech (TTS)⁴
• Roaming user profiles
• Scripting with Visual Basic extensions³
• Scripting, cascading script execution
• Selection of caller ID for outgoing calls
• Status display for all connections
• Status display via MMC
• Supervised call transfer
• Supports H.323 terminals (H.323 version 2)
• Supports SIP (Session Initiation Protocol)⁵
• Suppression of own caller ID for external calls
• Text-to-speech (TTS)^{3, 4}
• Usage of Differentiated Services in the Type of Service (TOS) field
• Voice compression
• Voice encoding according to G.711 (64kbit/s)
• Voicemail, change announcements remote^{6, 7}
• Voicemail, remote inquiry⁶
• Voicemail, transmission via SMTP⁷
• Voicemail, user defined compression⁷

Requirements

• Microsoft® Windows® 2000 Server or Microsoft® Windows® Server 2003
• CPU: PIII 1 GHz for installation of Swyx Server and Swyx Gate on the same PC hardware
• Memory: 384 MB
• Hard Disk: 60 MB

For further details about the hardware requirements for Swyx Server please Contact Us

¹ Not available in conjunction with Swyx Phone

² Requires Microsoft Exchange Server

³ In conjunction with Swyx Ware option pack

⁴ Requires additional licence's

⁵ Available with Swyx Ware version 4.40

⁶ Requires IMAP4 capable mail server

⁷ Requires SMTP capable mail serve